Terms and Conditions

These Terms and Conditions govern the use of ELORYA Entry, the monthly AI-assisted running, nutrition and recovery protocol for amateur runners.

Nature of the Service

ELORYA provides educational running, nutrition and recovery guidance for amateur runners. It is not a medical, dietetic, physiotherapy or professional coaching service.

No Medical Advice

ELORYA does not diagnose, treat, prescribe, cure or replace qualified professionals. If a user has medical conditions, symptoms, pain, medications, pregnancy, eating disorder history or doubts about physical eligibility, they should consult a qualified professional.

User Responsibility

Users remain responsible for how they apply the information provided. Training load, nutrition choices and race preparation should be adapted to real-world sensations, safety signals and professional guidance where appropriate.

Subscription

The Entry tier is 14.99 EUR per month unless a valid promotional code is applied at checkout. The subscription renews monthly through Stripe until cancelled. Users can manage or cancel their subscription from the billing area when the Stripe customer portal is available for their account.

Refund Policy

Once the personalized protocol has been generated, payments are not refundable. Before protocol generation, support requests can be sent to elorya@polsia.app and will be evaluated case by case.

Beta Feedback

During beta testing, users may voluntarily provide feedback. ELORYA may use that feedback to improve the product, user experience, onboarding, protocol quality and commercial positioning.

Changes

ELORYA may evolve features, pricing, protocol generation, check-ins and integrations over time. Material changes should be reflected in the final legal documentation.

Contact

For support, billing questions or account requests, contact elorya@polsia.app.